**Business English course consisting of all aspects of doing or conducting business**
Who is it for
This course is for students who have not yet worked and for people who are working and have experience of business environments, For students thinking of doing a business certificate(BEC), this course will give you great Insight, Knowledge and Language skills into business in the English language.
What is it about
This interesting and stimulated course was designed with you in mind, It’s a general business English course. It provides you with all the practical Reading, Speaking, Listening and Writing skills necessary for you working in Business. It contains a wide range of essential Business case studies, workshops, grammar, vocabulary, expressions and much more essential Business skills.
Course Program
Day 1:
1. Introduction to Business English and the topics to be covered throughout the course.
2. Corporate culture
- What is Corporate culture
- Why is corporate culture so important to a business of any sort
- What is streamlining and how to streamline through your workload
- Grammar workshop
3. Leaders and Managers
- Qualities and Skills of diffrent types of Managers
- What is the difference between a Manager and a Leader
- How to lavish praise(correctly in the English Language), Why is it so important to lavish praise
- Business idioms and expressions
- Interactive vocab workshop
4. Internal communication
- What different methods of communication are there and how and when to use it
- Writing formal and informal emails, letters and notes
- Workshop on communication
DAY 2
1. Meetings
- What is a meeting, what is the function of a meeting
- Discussion on the 4 aspects of every meeting
- Vocabulary and grammar workshop for at a meeting
- Taking minutes, how to take minutes professionally and effeciently
2. Customer Service
- The aspects of customer relations
- Building strong customer relationships
- Different types of customer queries and how to respond Formally and Informally
- CRM: what is CRM, what is the benifits of CRM
- Workshop Discussion: implementing a CRM strategy for competitiveness
3. Competitive Advantage
- How to achieve a competitive advantage
- Tender: What is a tender
- Writing and submitting a tender (an offer)
- Phrasal verbs and expressions
- Workshop (competitive advantage): roleplay in pairs
Day 3
1. Advertising and Marketing
- Reasons for Advertising and Marketing
- Different forms of Advertising and Marketing
- The effectiveness of Advertising and Marketing (Vocabulary and Garammar)
- Words, Expressions and Phrases used in Advertising and Marketing
- Workshop: Creating an advertising and Marketing campaign
2. Sales and Negotiations
- The Five (5) Critical Sales Skills
* Buyer/Seller Relationship
* Sales Call Planning
* Questioning Skills
* Presentation Skills
* Gaining Commitment
- Negotiating with a prospect or client in order to achieve a win win situation
- Essential expressions and Idioms used in Negotiating
3. Finance: Raising finance and Risk Management
- Ways of raising money
- Learning financial terms
- Discussing risk in everyday business
- Vocabulary and expressions for describing risk
- Workshop: Consider options for improving company “X’s” profit
4. Exam and revision.
Course includes:
- Course material
- Participation in the course
- Online consultation
- Argus TCS training Diploma on the completion of the course
- Lunch, snacks and refreshments
Book your place now, contact us for course dates!
Wyślij e-mail www.szkolenia-argus.pl
(Every 4th person of the same firm(company) free!
10% discount for Favore members and guests.
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